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We want every Exclusive Finds purchase to feel like a good decision. If something isn't right, here's how returns and refunds work.

Return Window

You may request a return within 30 days of the delivery date shown on your tracking. Outside this window, we're unable to offer a refund or exchange.

Condition Required

Items must be unused, in their original packaging, and in the same condition you received them, with all included accessories.

How to Start a Return

Email support@exclusivefinds.co with your order number and the reason for the return. We'll confirm your eligibility and send return instructions within 1-2 business days.

Return Shipping

If you're returning an item because you changed your mind, return shipping is your responsibility. If the item arrived damaged, defective, or incorrect, we cover return shipping and will send a replacement or full refund.

Damaged, Defective, or Incorrect Items

Contact us within 7 days of delivery with your order number and a photo of the issue. We'll resolve it with a free replacement or a full refund, whichever you prefer.

Refund Processing

Once we receive and inspect your return, refunds are issued to your original payment method within 5-10 business days.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. Once an order has shipped, it can no longer be cancelled and follows the return process above.

Contact

Questions about a return? Email support@exclusivefinds.co.